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If you receive a private message asking if you'd like to gain 10,000 rates please do not say yes. If you do you will be asked to provide your game username and password. This is just a method used to steal your account. Once they have this information they change the password so you cannot log into your account. Never give your game username and password to anybody.

If you have had your account stolen you can retrieve it by clicking this link http://support.arcadetribe.com/ and entering the email address you supplied when you purchased your game membership. Your current password and username will then instantly be emailed to that address. Once you've received it, log into your account and change the password to one you have never used before.

its not fair some oone has stolen id of DEAD SOUL

Since your account is free you cannot use the password retrieval system so I suggest you email support@etiumsoft.com, explain what has happened and ask for their assistance.